About Us
In Focus
Innowia was founded with a visionary mission: to provide top-notch Business Process Management (BPM) solutions. Our primary goal is to enhance the performance of businesses globally, ranging from startups to well-established enterprises. We are committed to empowering organizations to reach new heights of professional success and efficiency.
Our commitment to excellence takes center stage in everything we do!
Our integrated approach to Business Process Management (BPM) seamlessly merges system-centric and human-centric solutions to establish consistent and automated processes for routine transactions and human interactions.
Streamlined
Precision
Enhanced
Efficiency
Data-Driven
Insights
Continuous
Improvement
At Innowia, we are not just a BPM service provider; we are your partners in progress, dedicated to shaping a future where your business thrives through efficiency, innovation, and unwavering excellence.
Why Innowia
Transforming Processes, Maximizing Potential!
At INNOWIA, we specialize in personalized, technology-based BPM solutions that seamlessly align with your business strategy, propelling you towards achieving your organizational objectives through digital transformation. Our integrated BPM services, known for their efficiency and cost-effectiveness, have not only fostered enduring customer relationships but also ensured high returns and nurtured sustainable growth for our clients.
With a proven track record, we consistently deliver high-quality services that provide unmatched value in today’s market. Our modern and adaptable BPM solutions guarantee not just scalability and efficiency but also position your enterprise at the forefront of innovation. As your trusted partner, we’re dedicated to driving your business forward, ensuring every step is a leap towards unparalleled success.
Choose INNOWIA to unlock the possibilities for your organization and thrive in the ever-evolving landscape of business.
What’s in it for you
improved
business agility
Reduced costs &
higher revenues
Higher efficiency
& visibility
Greater compliance
& security
Better customer
Experience
Governance every step of the way
Governance Model - Transactional Levels
Monthly
Business Review
Delivery Team
- Project Management
- Knowledge Management
- Reporting & Comm.
- Knowledge Transfer
- Training & Quality
- SLA Management
- Resourcing
Quarterly
Business Review
Program & A/C Management
- Executive Sponsorship
- Ensure Business Goals >YOY
- Align and Strategize Go Forward
- Communicate On Change
- Partnerships
- Automation & Tools
Annual
Business Review
Senior Management
- Commercials
- Change Management
- Communication
- Escalation Management
- Establish Performance Metrics
Governance Model - Transactional Levels
Monthly
Quarterly
Annual
Monthly
Delivery Team
- Project Management
- Knowledge Management
- Reporting & Comm.
- Knowledge Transfer
- Training & Quality
- SLA Management
- Resourcing
Quarterly
Program & A/C Management
- Executive Sponsorship
- Ensure Business Goals >YOY
- Align and Strategize Go Forward
- Communicate On Change
- Partnerships
- Automation & Tools
Annual
Senior Management
- Commercials
- Change Management
- Communication
- Escalation Management
- Establish Performance Metrics
Once A Solution Is Tailored And Implemented, Our Proactive Governance Process Ensures That We Continue To:
- Measure process performance and respond appropriately to current and forecasted insights.
- Take Ownership of process architecture and monitor the hierarchy of sub-processes.
- Be Accountable for functional tasks, recognize variations, and propose corrective courses of action.
- Balance process oversight and collaboration effectively, ensuring control without stifling teamwork.
- Offer Support via training and coaching for new roles and responsibilities.
